FAQ

FilmMerge considers feature films, documentaries, short films, and episodic work that align with its Christian and family-friendly focus. Every title is assessed individually for content fit, rights readiness, audience potential, and delivery quality.

No. Runtime alone does not determine eligibility. The production should be complete or meaningfully reviewable, professionally presented, and suitable for the audiences and pathways FilmMerge serves.

Yes, provided the title is reviewable and the submission clearly identifies what is complete, what is still in progress, and when remaining materials are expected. Final requirements are confirmed if the title progresses.

Yes. FilmMerge can review productions from different territories, subject to content fit, rights clarity, available materials, applicable laws, and the practical requirements of the proposed distribution or licensing route.

The published review target is approximately 15-30 business days after the required submission information has been received. Complex rights, technical, or content questions may require additional review.

FilmMerge confirms the next checkpoint, which may include clarification, agreement review, rights documentation, account onboarding, technical preparation, or a title-specific delivery checklist. Acceptance for review is not the same as guaranteed placement.

Portal access is tied to an approved onboarding relationship and the responsibilities assigned to the filmmaker contact. FilmMerge provides the appropriate access instructions when the account is ready.

Where appropriate, FilmMerge can work with authorised production contacts. Each contact’s responsibility and communication authority should be clear so confidential records and title decisions remain properly managed.

Film ownership is not transferred merely by submitting a title. Any distribution rights, territories, windows, terms, responsibilities, and permitted uses are defined in the applicable agreement before activity begins.

FilmMerge works across a network presented publicly as 20+ platforms and industry channels. Actual placement depends on title fit, rights, territory, technical readiness, buyer demand, and the terms agreed for that production.

No. Review, onboarding, licensing, technical delivery, and platform or buyer acceptance are distinct stages. FilmMerge communicates the applicable status and next action as a title moves through the process.

Yes. Existing exclusivity, territory, window, broadcaster, distributor, music, talent, or platform commitments can affect what FilmMerge is able to pursue. They should be disclosed accurately during review.

Requirements can include a high-quality master, trailer, artwork, captions or subtitles, metadata, rights documentation, audio information, and destination-specific delivery materials. The exact specification is confirmed for the relevant route.

Accurate metadata and strong approved artwork help buyers and platforms understand, classify, review, market, and display a title correctly. Missing or inconsistent materials can delay review or delivery.

Requirements vary by destination, territory, audience, and agreement. English captions or subtitle files are often important for accessibility and international readiness, and additional languages may expand opportunities.

FilmMerge will identify the relevant issue where possible and confirm whether correction, replacement, conversion, or additional material is required before that delivery can proceed.

Buyer access is controlled. A buyer requests access, provides organisation and use-case information, completes the required verification, and receives role-appropriate credentials when approved.

No. Protected viewing is provided only through the authorised route and for the permitted purpose. Access may depend on buyer verification, title availability, rights context, and FilmMerge approval.

Yes. Buyers can describe their platform, territory, audience, rights needs, and catalogue interests so FilmMerge can coordinate an appropriate licensing conversation.

No. Public visibility is not a universal rights statement. Availability can differ by territory, window, format, exclusivity, buyer type, and current contractual position.

Filmmakers and approved buyers should use Portal Access to choose the correct sign-in page. Use only official FilmMerge pages and the account-recovery instructions shown on the relevant login page.

Available title, placement, statement, and account information is shown inside the relevant secure account and is governed by the applicable agreement. General website guidance does not replace contractual or account-specific records.

Use the relevant password or access-recovery route shown on the official login page. If the issue remains, contact FilmMerge without sending your password, verification code, or other confidential credentials.

Use the Help Centre or FilmMerge contact page and select the context that best matches your enquiry. Account-specific or confidential matters should be raised through the authorised private channel.