Prepare, submit, and understand onboarding
Review eligibility, materials, rights readiness, onboarding checkpoints, submission guidance, and filmmaker access routes.
Public help centre
Help Centre
Find guidance for submissions, buyer access, account sign-in, and the next step in your FilmMerge journey.
Choose your path
Find guidance for what you are trying to do.
Select the path that best matches your relationship with FilmMerge. Each section brings together the preparation, sign-in, and next-step guidance you are most likely to need.
Request access and begin a licensing pathway
Understand verification, buyer onboarding, catalogue access, controlled viewing, licensing discussions, and buyer sign-in.
Find the correct sign-in page
Filmmakers and approved buyers can use Portal Access to choose the correct sign-in option. For account problems, use the recovery link on the relevant login page or contact FilmMerge.
Help topics
Find a public answer or the correct next destination.
Getting started
Use How It Works for the complete overview, then continue to the filmmaker or buyer page that matches what you want to do.
How FilmMerge WorksCommon questions
Review answers about eligibility, rights, distribution, buyer access, technical materials, portals, and support.
Browse the FAQSubmission preparation
Check what information and materials make a submission easier to evaluate and route correctly.
Open ResourcesSafe account access
Use only the official FilmMerge access pages and account instructions. Never send passwords or confidential credentials through a public enquiry form.
Choose an Access RouteAgreements and delivery
Public guidance explains the normal stages. Title-specific rights, delivery, commercial, and contractual requirements are confirmed privately.
Review ServicesContact FilmMerge
Use the contact page for general help. For account-specific matters, sign in first or use the secure communication option already provided to you.
Contact FilmMergeNeed more detailed guidance?
Start here, then continue with guidance inside your account.
Find preparation guidance, common answers, sign-in options, safety information, and the best way to contact FilmMerge.
Relevant tips and instructions appear alongside the titles, requests, updates, and account actions available to you.
Need direct assistance?
Contact FilmMerge